Terms & Conditions

By entering the Peregrine Clothing website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions.

You’ll receive an order confirmation shortly after payment is taken. This is to indicate that we have received your order - but does not indicate that a contract exists between us. We’ve included this term in case a mistake has been made with pricing, we have inadvertently under-priced goods, or we’re no longer able to supply a particular product. In the unlikely event of a price change, we will always contact you first to check you’re happy to proceed.

You will own your goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any problems.

We try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves.

Our customer service channels are manned Monday- Friday 9am to 5.30pm. Our customer service team work hard to respond to your queries within 1-3 working days. This may vary in busier/ quieter periods.

Pricing

We offer payment on our website in GBP, USD, CAD & EURO. As a small business, in order to protect our margins and to continue offering free delivery worldwide over a threshold and duties paid for some countries, we have a fixed exchange rate for each currency that we review every season, so there is some difference in pricing against GBP.

All prices listed on peregrineclothing.co.uk are correct at the time of entering the information, but we reserve the right to change prices of any product at any time.

Garment shrinkages

If your jumper shrinks in the wash, it will not be accepted for a refund. All our jumpers are sold with a ‘Hand Wash Cool, Dry Flat’ care label. If these instructions are followed, the jumper will not shrink. We recommend that you do not wash your jumper with harsh chemicals.

Please note: the Wool Safe washing machine cycle is not a safe method of washing our wool jumpers. 

Gift Vouchers

Our electronic gift vouchers are valid for two years from date of purchase. Our electronic gift vouchers can be purchased online only. Each voucher has a unique code and can be redeemed against purchases online.

If the value of your gift voucher is less that the amount of your total purchase, the difference must be paid by an additional payment method. If the value of your gift voucher is greater than the amount of your total purchase, you will be able to use the remaining gift voucher balance for future purchases, subject to these terms and conditions.

The balance cannot be refunded or exchanged for cash. Gift vouchers cannot be used to purchase additional Peregrine gift vouchers. Lost, stolen or damaged vouchers cannot be replaced.

Issues with Product ordered from our Wholesale Partners

If you have purchased any Peregrine goods from any of our Wholesale partners globally and not through the Peregrine website and have any queries regarding the product, please get in touch with the company where you made the purchase. If required, they will get in touch with our wholesale team at Peregrine to resolve.

Please find the terms and conditions of our current promotions below. All of our promotions are only valid online unless otherwise stated.

10% off Welcome Code:

The welcome offer is for customers who newly sign up to receive our newsletter and excludes customers who are already opted in to receiving emails from Peregrine.

To redeem the Offer simply use the promo code as listed on your email in your shopping basket online.

The Offer cannot be used on any sale or reduced items, or in conjunction with any other offer or promotion, and is not valid for gift card purchases.

Sale

During a sale period no other offers or promotion codes may be used.

Any changes to our pricing cannot be retrospectively honoured on past orders.

Next day shipping services may be unavailable during our sale period due to the high volume of orders being processed. You may experience slight delays in shipping times for online orders.

Free UK shipping promotion on orders over £125

Free shipping will be applicable for any order over £125 with a UK delivery address.

Free EU shipping promotion on orders over €200

Free shipping will be applicable for any order over €200 to addresses in the EU. Delivery will be between 3-11 working days.

Free USA shipping promotion on orders over $250

Free shipping will be applicable for any order over $250 to addresses in the United States of America. Delivery will be between 3-17 working days.

Free RoW shipping promotion on orders over $250 (USD)

Free shipping will be applicable for any order over $250 (USD) to addresses outside of the UK, EU & United States. Delivery will be between 3-17 working days.

Peregrine has partnered with Birl to offer our customers instant site credit when you trade-in Peregrine garments that you no longer use. It couldn't be simpler to get your credit, just follow the three steps below.

1. Use the Birl button to trade-in your old Peregrine clothing items for instant credit.

2. Spend your credit as soon as you receive your unique discount code.

3. Send back your trade-in with a free digital label provided.

To view the full Birl Terms & Conditions, please view their website here.